Merchants

Set up and run Breeze Buddy from the merchant dashboard. Templates, numbers, users, analytics — without writing code.

Breeze Buddy is a voice-AI platform your team can configure entirely from a dashboard — no engineering required for day-to-day operations. These docs walk you through the workflows in order: sign in, build a conversation template, configure calls, invite your team, read analytics, and know where to look when something goes wrong.

Start here

• Get started — what Breeze Buddy does for your business, how to sign in, and a short dashboard tour.

Build and run calls

• Manage templates — design the conversation your agent will have.
• Manage calls — hook up phone numbers, choose calling hours, handle incoming calls.

Your team

• Manage users — invite users and decide what each role can do.

Measure and fix

• Analytics — read call outcomes, sentiment, and trends.
• Troubleshooting — what to check when a call didn’t go as expected.

For your developers

When your team needs the wire-level details — request payloads, field types, webhook schemas — switch to the Developers tab at the top of the sidebar.