Overview

The mental model behind Breeze Buddy — leads, templates, the voice pipeline, and how authentication works.

Read these before writing a template or integrating a provider. Each page is deliberately short and links out to how-tos and references.

Pages in this section

• Architecture — request lifecycle, components, process model.
• Pipeline — how audio flows through STT, LLM, TTS, and back.
• Authentication — JWT, server-to-server tokens, sessions.
• RBAC — the reseller → merchant → user hierarchy.

When in doubt

If you’re deciding between a concept page and a how-to, read the concept first. Concepts explain why the system works the way it does; how-tos show you how to wire something up once you already know the shape.